Frequently Asked Questions

At Skn&Sage, we value your time and strive to provide the finest possible service.

To maintain a smooth schedule for all of our clients, we have implemented the following cancellation policy:

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Cancellations and Rescheduling with 24 hours' notice

We understand that unexpected events may require rescheduling or cancelling your appointment. If you need to reschedule your appointment or are unable to attend due to illness, please let us know as soon as possible.

You can reschedule your appointment for free up to 24 hours in advance (subject to availability).

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Cancellations with less than 24 hours' notice

If you cancel with less than 24 hours notice of your scheduled appointment, we will charge 50% of the entire treatment cost.

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Deposits

Deposits paid to secure your appointment are non-refundable and may not be returned in cases of rescheduling or cancellation.

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No-shows

If you do not show up for your appointment without prior notification, you will be charged 50% of the total treatment cost on your next visit.

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We really appreciate your understanding and cooperation. By scheduling an appointment with us, you recognise and agree to this policy.

Visit our Contact Page and fill in the contact form with the service you wish to book and your preferred dates. One of our beauty specialists will reach out to you to set the appointment.

HIFU, or High-Intensity Focused Ultrasound, is a non-invasive cosmetic treatment that uses ultrasound energy to stimulate collagen production in the skin, resulting in tightening and lifting effects

Yes, contraindications include pregnancy, active skin infections or inflammation in the treatment area, severe skin conditions (such as eczema or psoriasis), and certain medical conditions like autoimmune disorders or those on anticoagulant therapy. Individuals with pacemakers or metal implants in the treatment area should also consult their physician beforehand.

After a HIFU treatment, you may notice immediate tightening of the skin, but the most significant results typically develop over the following weeks as collagen production increases. Skin may appear firmer and lifted, with a more youthful appearance.

The duration of a HIFU session can vary depending on the treatment area but typically lasts between 30 to 90 minutes

HIFU is a non-invasive procedure with minimal downtime. Most individuals can return to their regular activities immediately after treatment. Some may experience mild redness, swelling, or tenderness in the treated area, which usually subsides within a few hours to a couple of days.

After HIFU, it is advisable to avoid sun exposure and wear sunscreen to protect the treated area. Staying hydrated and maintaining a healthy skincare routine can also enhance results. Additionally, avoid strenuous exercise and saunas for at least 24 hours post-treatment. Follow any specific aftercare instructions provided by your practitioner to ensure optimal results and minimize any potential side effects

After undergoing HIFU (High-Intensity Focused Ultrasound) treatment, initial effects may become noticeable within a few days. However, the most significant improvements typically appear over a period of about 30 days. This is because your skin continues to work hard during this time, producing new collagen and gradually enhancing its firmness and elasticity.

Immediately following the procedure, you may notice some redness or mild swelling, which is completely normal and should subside quickly. For mature skin, the lifting effect can be particularly noticeable right after the treatment. As the weeks progress, you will see your skin's condition, elasticity, and tightness improve day by day. Remember, the 30-day regeneration period is essential for achieving optimal results, and your skin will continue to improve as collagen production increases. We encourage you to be patient and embrace the transformation!

A lash lift is a treatment that enhances the natural curl of your eyelashes, making them look longer and more defined without the need for extensions. Brow lamination is a procedure that tames unruly brow hairs, giving them a fuller and more polished appearance.

Sensitive skin may react differently to the products used during these treatments. If you have sensitive skin, it’s essential to inform your technician beforehand so they can take extra precautions and possibly conduct a patch test to ensure you do not experience any adverse reactions.

Yes, there are several contraindications. Individuals with eye infections, recent eye surgeries, or conditions such as conjunctivitis should avoid these treatments. Additionally, those with certain skin conditions around the eye area should consult with a professional before proceeding.

Yes, you can still have these treatments while wearing contact lenses. However, it’s recommended to remove your lenses before the procedure to avoid any irritation or discomfort from the products used during the treatment.

The procedure typically takes about 45 minutes to 1 hour, depending on the specific treatment.

The results of a lash lift include beautifully curled and lifted lashes that can make your eyes appear more open and vibrant. Brow lamination results in a sleek and groomed brow look, giving the appearance of fuller brows.

The effects of a lash lift generally last between 6 to 8 weeks, while brow lamination results can last up to 6 weeks. Regular maintenance is recommended to keep your lashes and brows looking their best.

Yes, aftercare is essential. It is advisable to avoid getting your lashes or brows wet for the first 24 hours post-treatment, and refrain from using oil-based products on the treated areas to prolong the effects.

Skin type plays a crucial role in laser hair removal. The effectiveness of the treatment largely depends on the contrast between your skin tone and hair color. Generally, the best candidates have light skin and dark hair, as the laser targets the pigment in the hair. However, advancements in technology have made it possible to treat a wider range of skin tones. Darker skin may require a specific type of laser to minimize the risk of skin damage.

While there are no strict age limits, most practitioners recommend that clients be at least 18 years old. This is because younger individuals are still experiencing hormonal changes that can affect hair growth. For minors, parental consent is often required, and a thorough consultation is necessary to ensure the treatment is appropriate for their skin and hair type.

Yes, individuals with sensitive skin can undergo laser hair removal, but they may need to take extra precautions. It’s essential to discuss your skin sensitivity with your practitioner so they can tailor the treatment and possibly recommend a test patch before the full procedure.

If you have a pre-existing skin condition (e.g., eczema, psoriasis, or active acne), it’s crucial to inform your practitioner during the consultation. We recommend delaying the treatment until the condition is managed to ensure safety and effectiveness.

Schedule a consultation with your practitioner to discuss your hair and skin type, as well as any concerns you may have. We will assess your suitability for the treatment.

It is recommended to avoid sun exposure and tanning for at least 2 weeks before your session. Sunburned skin is more sensitive and can increase the risk of complications.

Shaving the area helps to ensure that the laser targets the hair follicles directly without interference from hair above the skin. This reduces the risk of burns and makes the treatment more effective.

Yes, avoid using any products that may irritate the skin, such as exfoliants, retinoids, or other acne treatments for about 3-5 days prior to your appointment.

Laser hair removal uses concentrated light to target hair follicles, which results in permanent hair reduction over time. In contrast, waxing removes hair from the root but does not prevent regrowth. Laser treatment is usually less painful in the long run and requires fewer sessions compared to waxing.

It’s best to arrive with clean, dry skin and avoid applying any lotions, deodorants, or creams to the treatment area on the day of your appointment.

After laser hair removal, you may experience some redness or swelling in the treated area, similar to a mild sunburn. This usually subsides within a few hours. Follow your practitioner’s aftercare instructions to soothe the skin and promote healing.

To maintain results, avoid sun exposure on the treated area, use sunscreen, and follow any aftercare recommendations provided by your practitioner. Regular follow-up sessions may be necessary to achieve optimal results.

It is essential to have a consultation with your beauty professional to discuss your skin type, concerns, and expectations. This will help determine the most suitable treatment for you.

Ideally, schedule your appointment at least a week in advance. This allows you to prepare your skin properly and gives time for any pre-treatment products to take effect.

Yes, it's advisable to avoid retinoids, exfoliating acids, and any harsh skincare products for at least 3-5 days before the procedure. These can increase skin sensitivity and may lead to complications.

It’s best to come without makeup. This allows us to assess your skin accurately and perform the treatment more effectively.

Absolutely. Inform your beauty professional about any medications, supplements, or skincare treatments you are currently using to avoid any potential interactions during the procedure.

On the day of your appointment, cleanse your face gently with a mild cleanser. Stay hydrated, and try to arrive at the clinic or salon a few minutes early to relax before the treatment.

After the facial, you may experience some redness or sensitivity, depending on the treatment. Follow your professional's aftercare instructions, which may include avoiding sun exposure and using gentle skincare products for a few days.

To maintain the results, follow a consistent skincare routine tailored to your skin type, stay hydrated, and schedule regular follow-up treatments as recommended by your beauty professional.

Microneedling is a minimally invasive cosmetic procedure that involves using fine needles to create micro-injuries in the skin, stimulating collagen production and promoting skin rejuvenation

Yes, contraindications include active skin infections, open wounds, eczema, psoriasis, or any inflammatory skin conditions. Individuals with a history of keloid scarring or those currently undergoing certain treatments, such as chemotherapy or radiation, should also avoid microneedling.

After microneedling, your skin may appear red and slightly swollen, similar to a mild sunburn. This redness typically subsides within a few hours to a couple of days, depending on your skin's sensitivity.

Yes, a topical anesthetic cream is usually applied to minimize discomfort during the procedure. However, if you have an allergy to lidocaine (commonly used in anesthetic creams), it’s crucial to inform us beforehand, as alternative anesthetics may be used.

After the treatment, it is essential to avoid sun exposure, harsh skincare products, and strenuous exercise for at least 24 hours. Keep the skin moisturized and consider using a gentle cleanser. Follow any specific aftercare instructions provided by your practitioner.

Microblading is a semi-permanent makeup technique used to enhance and shape the eyebrows by depositing pigment into the skin with a handheld tool.

Yes, contraindications include pregnancy, breastfeeding, active skin infections, eczema, psoriasis, or any other skin conditions in the brow area. Individuals with blood disorders or those taking blood-thinning medications should also avoid this treatment.

Yes, a topical numbing cream is typically applied before the procedure to minimize discomfort. If you are allergic to lidocaine or any other anesthetic agents, inform us in advance so we can use an alternative.

Possible complications include allergic reactions, infection, scarring, or uneven results. It’s crucial to follow the aftercare instructions to minimize these risks.

After microblading, avoid getting the brows wet for at least 7-10 days, and refrain from using makeup or skincare products on the area during this time. It’s also advisable to avoid sun exposure, swimming, and strenuous activities that may cause excessive sweating. Follow any specific aftercare guidelines provided by your practitioner to ensure optimal healing and results.