Privacy Policy.
Booking and Cancellation Terms.

At Skn & Sage, we value your time and strive to provide the finest possible service at all times.
To maintain a smooth schedule for all of our clients, we have implemented the following cancellation policy.

Booking and Cancellation Terms
To ensure the best service for all our clients, we kindly ask you to follow our booking and cancellation policy:

Bookings can be made via phone, SMS, or the contact form on our website. The same channels can be used for cancellations or rescheduling requests.

Please arrive 10 minutes before your scheduled appointment to relax with tea, coffee, or water. During this time, your therapist will conduct a brief consultation to assess your skin condition, review any past treatments, discuss potential contraindications, and explain the procedure, duration, and possible side effects such as redness or temporary dryness.

By confirming your appointment, you acknowledge that you have reviewed the relevant treatment form and understand the details of your procedure.

Cancellations made at least 24 hours in advance may be made for any reason and are free of charge.

Cancellations with less than 24 hours' notice
Cancellations within 24 hours of the appointment will incur a 50% charge of the treatment cost.

Deposits
Deposits paid to secure your appointment are non-refundable and may not be returned in cases of rescheduling or cancellation.

No-shows
If you do not show up for your appointment without prior notification, you will be charged 50% of the total treatment cost on your next visit.

We understand that schedules may change, and we are happy to reschedule your appointmentwhen possible. However, due to high demand, we must enforce our policy for late cancellations and no -shows.
Thank you for your understanding and cooperation. We look forward to welcoming you to SKN &SAGE Wellness Centre.

Privacy Policy at SKN & SAGE Wellness Centre
‍We respect your privacy and are committed to protecting your personal data. Any information provided by our clients, including name, contact details, and health-related information, is collected solely for the purpose of delivering high-quality treatments and ensuring your safety. We handle your data with the utmost care and confidentiality. Your information will never be shared with third parties without your explicit consent. For marketing purposes, we may offer to send promotions, updates, and special offers; however, this will only be done with your prior consent. You have the right to opt out at any time. Your data is securely stored and processed in compliance with applicable data protection laws. If you have any questions regarding your personal information, please do not hesitate to contact us.

We really appreciate your understanding and cooperation.
By scheduling an appointment with us, you understand and agree to this policy.